Great Part-time Retail Jobs in Massachusetts

As far as we're concerned our headquarters is located out here, in the stores, behind the counter, and by the pump. Our full and part-time retail customer service associates are the face and future of Cumberland Farms, working hard to ensure that customers get in, out, and happily along with their day. Whether just a part-time retail gig or a launch pad to a great full-time retail career, these positions are a great way to make a real difference every day.
As a Customer Service Associate, you are more than a retail clerk; you are the face of Cumberland Farms to our customers.

Whether you are looking for an incredible full-time retail career, or a great part-time retail job, the Customer Service Associate position is essential in our company.

 As a Customer Service Associate you will be responsible for the following:

• Providing a pleasant shopping experience for all customers.
• Providing prompt, efficient and courteous customer service.
• Maintaining a clean, customer friendly environment in the store.
• Completing customer transactions and responding to customer inquiries.
• Replenishing products and supplies to ensure our products are well stocked.
• Assisting the Store Manager with the proper execution of all store level merchandising and marketing programs.
• Performing all regular cleaning activities and other tasks as outlined by the Store Manager.

Keys to Success

A Successful Customer Service Associate is friendly, enthusiastic, energetic and willing to learn. A Customer Service Associate can advance his/her career by promotion to a Customer Service Leader or a Manager in Training.

At Cumberland Farms our Customer Service Associates are the backbone of our Company. That is why we are looking for great people.  You can start your search for a great retail customer service job in Boston, Worcester, Springfield or the Cape and Islands by going to CumberlandFarms.com.

Working in Retail

Retail continues to be an industry with enormous growth potential. According to the U.S. Department of Labor, the retail sector is expected to increase to more than 26 million employees by the year 2010. Retailers are always looking for good people with a commitment to customer service, the ability to work in a team environment and who can work through complex situations with problem solving skills. Working in retail offers many exciting opportunities for dedicated individuals.

An Example Retail Career Path:

Area Sales Manager - Supervises a territory of stores

Store Manager - Responsible for the day-to-day operations

Manager-in-Training - Trains to run a store

Customer Service Associate - Can be part-time or full-time

Company honored for operational excellence

Cumberland Farms receives CSP Magazine's

2007 Outlook Leadership Award

Cumberland Farms was selected by CSP Magazine to receive its 2007 Outlook Leadership Award for Operational Excellence. Cumberland Farms had the highest overall scores in a mystery shop survey involving seven other chains.

"We are extremely happy for our Store Managers and Area Sales Managers," said Vice President of Store Operations David Merriam. "They work very had to ensure that our customers consistently have a pleasant and positive shopping experience. Part of achieving store-level excellence comes through continuously reinventing ourselves to meet the customer's needs and expectations. That means being more than just a place to buy food and gas. It's about offering the products in an environment that's friendly and accessible."